How do I test Post-Purchase Offers?

Unlike checkout extensions, the post-purchase page cannot be previewed before going live. To ensure it’s working correctly, we recommend placing a test order on your store.

Important Considerations for Testing

When creating a test order, be aware of these limitations and consideration from Shopify. The most important to be aware of are:

• Orders need to be $0.50 or more to qualify for post-purchase offers.

• The post-purchase page won't be surfaced in the following scenarios:

  • The customer chooses to check out with an installment service or a wallet service (such as Klarna, Affirm, AfterPay, Apple Pay, Amazon Pay, or Google Pay).

  • The initial purchase was made with a gift card or any payment method other than a credit card.

How to Test Your Post-Purchase Offer

1. Create a test product priced at $0.50 or higher (or use an existing product).

2. Enable a post-purchase offer in Platter+.

3. Place a real order on your store using a credit card (Shopify Payments or a supported gateway).

4. Complete checkout and confirm whether the post-purchase page appears.

5. Check order details in Shopify to ensure the offer was applied correctly.