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  • Welcome to Platter+ 👋
  • Get started
    • Installing the app
    • Quick start guide
    • Choosing your first extension
  • Checkout
    • Overview
    • Checkout extensionschevron-right
  • Post-Purchase
    • Overview
    • Post-Purchase Offers
  • Resources
    • FAQschevron-right
      • Is Platter+ compatible with my Shopify store?
      • How much does Platter+ cost?
      • What is a Handle ID?
      • What is a post-purchase page vs thank you page?
      • What is an offer group?
      • How do I remove an extension?
      • An auto-generated offer group is not showing any products?
      • How do I test Post-Purchase Offers?
      • Why are the checkout extension buttons greyed out?
      • Tracking issues with post-purchase
  • Support
    • Contact support
    • Product feedback
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  1. Resources

FAQs

Here are answers to the most commonly asked questions about Platter+. Explore the topics below to find detailed answers:

Is Platter+ compatible with my Shopify store?chevron-rightHow much does Platter+ cost?chevron-rightWhat is a Handle ID?chevron-rightHow can I track revenue generated with Platter+?chevron-rightCan I get help setting up extensions?chevron-rightHow do I remove an extension?chevron-right
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Last updated 1 year ago