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    • Overview
    • Checkout extensions
      • Alert Banner
      • Checkbox With Input
      • Dropdown
      • Icons With Text
      • Image Block
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  • Post-Purchase
    • Overview
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      • Is Platter+ compatible with my Shopify store?
      • How much does Platter+ cost?
      • What is a Handle ID?
      • What is a post-purchase page vs thank you page?
      • What is an offer group?
      • How do I remove an extension?
      • An auto-generated offer group is not showing any products?
      • How do I test Post-Purchase Offers?
      • Why are the checkout extension buttons greyed out?
      • Tracking issues with post-purchase
  • Support
    • Contact support
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Last updated 4 months ago

If you’re experiencing any issues or have questions about using Platter+, our team is here to help!

You can also email us at with details of your issue, and we’ll get back to you as soon as possible. Alternatively, you can use the Intercom in the lower right side of this window.

hello@platter.co