# Post-Purchase Offers

Adding a Post-Purchase offer to your checkout is done in two simple steps:

1. [Configuring your Post-Purchase Offer](#configuring-post-purchase-offers)
2. [Enabling your post-purchase page in Shopify](#enabling-your-post-purchase-page-in-shopify)

## Configuring Post-Purchase Offers

Follow the instructions below to setup a **Post-Purchase Offer:**

1. From the dashboard, go to **Extensions** tab.
2. In the Extensions page, scroll down and find the **Post-Purchase Offers** extension and click **Add to Checkout.**
3. Open the **Select your markets** window, and confirm the correct market is selected. \ <mark style="color:red;">**Note:**</mark> <mark style="color:red;"></mark><mark style="color:red;">Post-Purchase Offers are only available for your store's primary market and currency.</mark> \
   ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2FmnusGf0fMsYB97qDk6at%2FScreenshot%202025-01-10%20at%204.26.52%20PM.png?alt=media\&token=aca579a0-6127-4b2f-81a1-0606558976f8)
4. Edit the text that will be displayed in your offer.\
   ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2FNbIogIpe9zhzxuk88H4K%2FScreenshot%202025-01-10%20at%204.28.21%20PM.png?alt=media\&token=2d1acab3-cfe9-4942-bd68-1cdbddfd0b19)
5. Select the number of offer to show to customers.\ <mark style="color:red;">**Note:**</mark> <mark style="color:red;"></mark><mark style="color:red;">One offer is shown at a time. The maximum number of offers you can display is two. This is a Shopify limitation.</mark> \
   ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2FCqeszspgwnwTpLWIhoZP%2FScreenshot%202025-01-10%20at%204.29.13%20PM.png?alt=media\&token=6e51c69a-8e26-4877-b83e-8f38213bc4da)
6. Set the hierarchy of your post-purchase offer groups. To hide an offer group, click the **`x`** icon.\
   ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2FYllhlH0Wh22qwINMXBPK%2FScreenshot%202025-01-10%20at%204.29.13%20PM.png?alt=media\&token=8f2d3f5d-ee7d-4d0d-abf9-e33ada90fc3f)
7. To manage your offer groups or to , click **`View all groups`**.\ <mark style="color:red;">**Note:**</mark> <mark style="color:red;"></mark><mark style="color:red;">Offer groups are a group or collection of products that will be displayed in your Post-Purchase Offers based on the hierarchy you set. If you would like to upsell a specific product, you can add one product to a custom offer group.</mark> \
   ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2F1gM1wfZ6AoqDXvX2GUMl%2FScreenshot%202025-01-10%20at%204.29.13%20PM.png?alt=media\&token=56ee93a3-cf0b-4607-9171-44e8abdc8ed9)
8. To create a new offer group, click the **`Add new group`** button.\
   ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2FMdtp8vF2YtyrxMk9JqbF%2FScreenshot%202025-01-10%20at%204.37.19%20PM.png?alt=media\&token=d8a96b8d-3718-4ee2-b5ea-3aade2d1143b)
9. Add an offer group name, select the cross-sell type (products or collection), and select the products that you would like to include in that offer group. Make sure **`Save changes`** when your done. \
   ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2F6nNmQoRYp2KIGEIUF1TE%2FScreenshot%202025-01-10%20at%204.40.46%20PM.png?alt=media\&token=371c7e03-0784-49fe-9467-7323751191f2)
10. Once you are done creating a new group, select the offer groups you would like to display in Post-Purchase Offers.\
    ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2FTmthWrF7L5qaMa1dekcK%2FScreenshot%202025-01-10%20at%204.44.14%20PM.png?alt=media\&token=6504aab7-6ee3-4b75-983b-779e99dbbc49)
11. If you would like to exclude certain products from being displayed, click **`Browse`** and select the products you would like to hide. \
    ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2FE8WYOhMmIa4IA35BSesP%2FScreenshot%202025-01-10%20at%204.34.57%20PM.png?alt=media\&token=e86a5861-bc4a-4040-9784-2765c231482b)&#x20;
12. Next, manage the discount you would like to apply the Post-Purchase Offers.\
    ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2FyZNsXIMaFUls3TZHETsr%2FScreenshot%202025-01-10%20at%204.50.47%20PM.png?alt=media\&token=b8e7a759-fa48-40b6-9708-706264dc59af)
13. Once you are finished, make sure to **`Save`** your settings. \
    ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2F2RDGDapAgQWoIZe2RYOS%2FScreenshot%202025-01-10%20at%204.51.52%20PM.png?alt=media\&token=b389a15e-3b24-4218-b5f5-3a30f3386b7b)

## Enabling your post-purchase page in Shopify

{% embed url="<https://youtu.be/CdJSiUQzkyE>" %}

After creating the Post-Purchase Offers extension and adjusting the settings, navigate to your [Shopify Admin > Settings](https://admin.shopify.com/), and follow these steps:

1. Open your [admin settings](https://admin.shopify.com/).&#x20;
2. Click on Checkout.\
   ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2FfULzNLOlEVEvucnOXBdT%2FScreenshot%202025-01-10%20at%204.57.16%20PM.png?alt=media\&token=27643db4-d78b-4ece-b472-d4e8eea9e925)
3. Scroll down to the post-purchase page section, and select Platter+.\
   ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2FPaTkYcn4O7w6UKsFAyRE%2FScreenshot%202025-01-10%20at%204.57.56%20PM.png?alt=media\&token=a70cfd5f-b5cd-4ffa-8a79-8cf4f48915f1)
4. Save your changes.\
   ![](https://3290803092-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrQAMmskYzr7YduJvnmdP%2Fuploads%2FsNx0YV8SEZbkUT3EU4wc%2FScreenshot%202025-01-10%20at%204.58.04%20PM.png?alt=media\&token=cb643e52-f992-4ddb-bc5f-e98d06cfa221)

Once you have enabled this setting and activated your post-purchase page, your customers will see the offer(s) you set up in Post-Purchase Offers.

{% hint style="warning" %}
We suggest create a test purchase in order to make sure your Post-Purchase Offers are being displayed as expected.&#x20;
{% endhint %}