Platter Docs
Get a demo
Platter+ App
Platter+ App
  • Welcome to Platter+ 👋
  • Get started
    • Installing the app
    • Quick start guide
    • Choosing your first extension
  • Checkout
    • Overview
    • Checkout extensions
      • Alert Banner
      • Checkbox With Input
      • Dropdown
      • Icons With Text
      • Image Block
      • Promotion Progress Bar
      • In-Checkout Cross-Sells
      • Testimonials
      • Text Block
  • Post-Purchase
    • Overview
    • Post-Purchase Offers
  • Resources
    • FAQs
      • Is Platter+ compatible with my Shopify store?
      • How much does Platter+ cost?
      • What is a Handle ID?
      • What is a post-purchase page vs thank you page?
      • What is an offer group?
      • How do I remove an extension?
      • An auto-generated offer group is not showing any products?
      • How do I test Post-Purchase Offers?
      • Why are the checkout extension buttons greyed out?
      • Tracking issues with post-purchase
  • Support
    • Contact support
    • Product feedback
Powered by GitBook
On this page
  • Configuring Post-Purchase Offers
  • Enabling your post-purchase page in Shopify
  1. Post-Purchase

Post-Purchase Offers

PreviousOverviewNextFAQs

Last updated 3 months ago

Adding a Post-Purchase offer to your checkout is done in two simple steps:

Configuring Post-Purchase Offers

Follow the instructions below to setup a Post-Purchase Offer:

  1. From the dashboard, go to Extensions tab.

  2. In the Extensions page, scroll down and find the Post-Purchase Offers extension and click Add to Checkout.

  3. Open the Select your markets window, and confirm the correct market is selected. Note: Post-Purchase Offers are only available for your store's primary market and currency.

  4. Edit the text that will be displayed in your offer.

  5. Select the number of offer to show to customers. Note: One offer is shown at a time. The maximum number of offers you can display is two. This is a Shopify limitation.

  6. Set the hierarchy of your post-purchase offer groups. To hide an offer group, click the x icon.

  7. To manage your offer groups or to , click View all groups. Note: Offer groups are a group or collection of products that will be displayed in your Post-Purchase Offers based on the hierarchy you set. If you would like to upsell a specific product, you can add one product to a custom offer group.

  8. To create a new offer group, click the Add new group button.

  9. Add an offer group name, select the cross-sell type (products or collection), and select the products that you would like to include in that offer group. Make sure Save changes when your done.

  10. Once you are done creating a new group, select the offer groups you would like to display in Post-Purchase Offers.

  11. If you would like to exclude certain products from being displayed, click Browse and select the products you would like to hide.

  12. Next, manage the discount you would like to apply the Post-Purchase Offers.

  13. Once you are finished, make sure to Save your settings.

Enabling your post-purchase page in Shopify

Once you have enabled this setting and activated your post-purchase page, your customers will see the offer(s) you set up in Post-Purchase Offers.

We suggest create a test purchase in order to make sure your Post-Purchase Offers are being displayed as expected.

After creating the Post-Purchase Offers extension and adjusting the settings, navigate to your , and follow these steps:

Open your .

Click on Checkout.

Scroll down to the post-purchase page section, and select Platter+.

Save your changes.

Shopify Admin > Settings
admin settings
Configuring your Post-Purchase Offer
Enabling your post-purchase page in Shopify