> For the complete documentation index, see [llms.txt](https://docs.platter.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platter.com/resources/faqs/how-do-i-remove-an-extension.md).

# How do I remove an extension?

Removing an extension from your checkout or Platter+ is a simple process. The steps below will walk you through how to:

* [Remove an extension from your checkout page](#remove-an-extension-from-your-checkout-page)
* [Remove Post-Purchase Offers from your post-purchase page](#remove-post-purchase-offers-from-your-post-purchase-page)
* [Delete an extension in the Platter+ app](#delete-an-extension-in-platter)

## Remove an extension from your checkout page

To stop an extension from appearing in your live checkout, you’ll need to update your settings in Shopify:

1. Log in to your Shopify Admin.
2. Navigate to your **Checkout settings** and click **`Customize`**.\
   ![](/files/wbMxf9lcbeiCErIhDZzQ)
3. Locate the app block for the extension you want to remove. Click on the ellipsis, and select **`Remove`**.\
   ![](/files/O7la3eXwOv4lsvuqg2PW)
4. **`Save`** to publish your changes.\
   ![](/files/4ZnwlX39yPbwg0XndN96)

## Remove Post-Purchase Offers from your post-purchase page

To disable a post-purchase offer from appearing after checkout:

1. Go to your **Checkout** settings in Shopify.
2. Scroll down to the **Post-purchase page** section.
3. Select **None** from the options.\
   ![](/files/HPkT4f194GTjOAIxeocS)
4. Click **Save** to apply the changes.

## **Delete an extension in Platter+**

{% hint style="warning" %}
Deleting an extension in Platter+ does not remove it from your live checkout. You must [remove an extension from your checkout page](#remove-an-extension-from-your-checkout-page) to ensure it’s no longer visible in your checkout.
{% endhint %}

If you no longer want an extension in your Platter+ app:

1. Go to **My extensions** in Platter+, located in the Extensions tab.
2. Select the extension you wish to remove.\
   ![](/files/5nyFVEGCEe9jBHRPrMFk)
3. Click **`Delete`** to remove the extension from Platter+.\
   ![](/files/oEGRAOvVuFTSHGftYwsM)


---

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