How do I remove an extension?

Removing an extension from your checkout or Platter+ is a simple process. The steps below will walk you through how to:

• Remove an extension from your checkout page

• Remove Post-Purchase Offers from your post-purchase page

• Delete an extension in the Platter+ app

Remove an extension from your checkout page

To stop an extension from appearing in your live checkout, you’ll need to update your settings in Shopify:

1. Log in to your Shopify Admin.

2. Navigate to your Checkout settings and click Customize.

3. Locate the app block for the extension you want to remove. Click on the ellipsis, and select Remove.

4. Save to publish your changes.

Remove Post-Purchase Offers from your post-purchase page

To disable a post-purchase offer from appearing after checkout:

1. Go to your Checkout settings in Shopify.

2. Scroll down to the Post-purchase page section.

3. Select None from the options.

4. Click Save to apply the changes.

Delete an extension in Platter+

Deleting an extension in Platter+ does not remove it from your live checkout. You must remove an extension from your checkout page to ensure it’s no longer visible in your checkout.

If you no longer want an extension in your Platter+ app:

1. Go to My extensions in Platter+, located in the Extensions tab.

2. Select the extension you wish to remove.

3. Click Delete to remove the extension from Platter+.