# How do I remove an extension?

Removing an extension from your checkout or Platter+ is a simple process. The steps below will walk you through how to:

* [Remove an extension from your checkout page](#remove-an-extension-from-your-checkout-page)
* [Remove Post-Purchase Offers from your post-purchase page](#remove-post-purchase-offers-from-your-post-purchase-page)
* [Delete an extension in the Platter+ app](#delete-an-extension-in-platter)

## Remove an extension from your checkout page

To stop an extension from appearing in your live checkout, you’ll need to update your settings in Shopify:

1. Log in to your Shopify Admin.
2. Navigate to your **Checkout settings** and click **`Customize`**.\
   ![](/files/wbMxf9lcbeiCErIhDZzQ)
3. Locate the app block for the extension you want to remove. Click on the ellipsis, and select **`Remove`**.\
   ![](/files/O7la3eXwOv4lsvuqg2PW)
4. **`Save`** to publish your changes.\
   ![](/files/4ZnwlX39yPbwg0XndN96)

## Remove Post-Purchase Offers from your post-purchase page

To disable a post-purchase offer from appearing after checkout:

1. Go to your **Checkout** settings in Shopify.
2. Scroll down to the **Post-purchase page** section.
3. Select **None** from the options.\
   ![](/files/HPkT4f194GTjOAIxeocS)
4. Click **Save** to apply the changes.

## **Delete an extension in Platter+**

{% hint style="warning" %}
Deleting an extension in Platter+ does not remove it from your live checkout. You must [remove an extension from your checkout page](#remove-an-extension-from-your-checkout-page) to ensure it’s no longer visible in your checkout.
{% endhint %}

If you no longer want an extension in your Platter+ app:

1. Go to **My extensions** in Platter+, located in the Extensions tab.
2. Select the extension you wish to remove.\
   ![](/files/5nyFVEGCEe9jBHRPrMFk)
3. Click **`Delete`** to remove the extension from Platter+.\
   ![](/files/oEGRAOvVuFTSHGftYwsM)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.platter.com/resources/faqs/how-do-i-remove-an-extension.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
