Platter Docs
Get a demo
Platter+ App
Platter+ App
  • Welcome to Platter+ 👋
  • Get started
    • Installing the app
    • Quick start guide
    • Choosing your first extension
  • Checkout
    • Overview
    • Checkout extensions
      • Alert Banner
      • Checkbox With Input
      • Dropdown
      • Icons With Text
      • Image Block
      • Promotion Progress Bar
      • In-Checkout Cross-Sells
      • Testimonials
      • Text Block
  • Post-Purchase
    • Overview
    • Post-Purchase Offers
  • Resources
    • FAQs
      • Is Platter+ compatible with my Shopify store?
      • How much does Platter+ cost?
      • What is a Handle ID?
      • What is a post-purchase page vs thank you page?
      • What is an offer group?
      • How do I remove an extension?
      • An auto-generated offer group is not showing any products?
      • How do I test Post-Purchase Offers?
      • Why are the checkout extension buttons greyed out?
      • Tracking issues with post-purchase
  • Support
    • Contact support
    • Product feedback
Powered by GitBook
On this page
  • Why are Handles useful?
  • Where can I find the Handle for the extensions I have configured?
  1. Resources
  2. FAQs

What is a Handle ID?

PreviousHow much does Platter+ cost?NextWhat is a post-purchase page vs thank you page?

Last updated 5 months ago

A handle is a unique identifier used to connect an app block (like a Platter+ extension) to your Shopify Checkout. Think of it as a label that Shopify uses to recognize and display the app block in the correct spot during checkout.

Why are Handles useful?

Handles make the setup process seamless and reliable:

  1. Quick Installation: Instead of manually configuring or searching for an app block, copying and pasting the handle ensures the correct extension gets added immediately.

  2. Error-Free: Because each handle is unique, it prevents confusion or mistakes when enabling multiple checkout extensions.

  3. Flexibility: You can easily enable, disable, or customize app blocks by pasting their handles into the Shopify Checkout Editor, giving you more control over the checkout experience.

Where can I find the Handle for the extensions I have configured?

In the Extensions tab, you can find the Handle IDs for all of the extensions you have saved.

To save a Handle from this view, simple click the + icon and the Handle will be copied to your clipboard.

Where to find a Handle in Platter+
Where to paste a Handle in the checkout editor