# Testimonials

## What is a Testimonial?

A **Testimonial** is a great way to showcase customer reviews and feedback during checkout, building trust and encouraging new customers to complete their purchase confidently.

<figure><img src="/files/n7dKdeat3cYsp61Asxf4" alt=""><figcaption><p>Example of a Testimonial.</p></figcaption></figure>

***

## How to configure a Testimonial?

Follow the instructions below to setup a **Testimonial**.

{% embed url="<https://app.arcade.software/share/0wP8JW5zrvVLRVfmz5t9>" %}

1. From the dashboard, go to **Extensions** tab or click **`Browse extensions`**. ![](https://docs.platter.co/~gitbook/image?url=https%3A%2F%2F3290803092-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FrQAMmskYzr7YduJvnmdP%252Fuploads%252F0qDogng1LODcvJyWc0bI%252FScreenshot%25202025-01-13%2520at%25209.23.03%2520AM.png%3Falt%3Dmedia%26token%3D2cf56613-0432-4d52-9c89-25c47cf9d4d1\&width=300\&dpr=4\&quality=100\&sign=ee26a011\&sv=2)
2. In the Extensions page, scroll down and find the **Testimonials** extension and click **`Add to Checkout`.**
3. Select the markets you'd like to display the extension. ![](https://docs.platter.co/~gitbook/image?url=https%3A%2F%2F3290803092-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FrQAMmskYzr7YduJvnmdP%252Fuploads%252F63X452MplcW6iarczRZb%252FScreenshot%25202025-01-13%2520at%25209.26.30%2520AM.png%3Falt%3Dmedia%26token%3Dee0f9df4-4fa1-492e-bc2f-3484a209d944\&width=300\&dpr=4\&quality=100\&sign=fb40706\&sv=2)
4. Open the Settings window and edit the heading as well as the border. ![](https://docs.platter.co/~gitbook/image?url=https%3A%2F%2F3290803092-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FrQAMmskYzr7YduJvnmdP%252Fuploads%252F4QVVSgUj2tALpMLS6Pb1%252FScreenshot%25202025-01-15%2520at%25202.16.56%2520PM.png%3Falt%3Dmedia%26token%3D4f5c37de-9519-48a7-8ae4-e3a97fcfa792\&width=300\&dpr=4\&quality=100\&sign=d175ea25\&sv=2)
5. Open the **Install extension in checkout editor** window, and enter a custom name(optional).
6. To add a testimonial, click Add testimonial.\
   ![](/files/DPKoJI3KnCR9xe3c1qIn)
7. Add your testimonial.\
   ![](/files/g058BXbic8nWRVJkjJzI)
8. Add the reviewer name.\
   ![](/files/KwFIWz1UE1HpgopGAdTr)
9. Add a star rating for the testimonial.\
   ![](/files/6eKpOMpWd6exb2CrRJxv)
10. To add an additional testimonial, click the **`Add testimonial`** button and repeat steps 7-9.\
    ![](/files/f2Tlmf7BXCi63B8zepS2)
11. Open the **Install extension in checkout editor** window, and enter a custom name (optional).\
    ![](/files/NGFzPdGyYWzUpro7ST8B)
12. Click the **`+`** icon to copy the Handle to your clipboard. \
    ![](/files/jbRJ3tOt5QNuzF9y3aZr)
13. Hit **`Save`** to to ensure your settings and saved. \
    ![](/files/MPVKdEOxN4brVF5szlAI)
14. Open your Checkout Editor and [install your extension](https://docs.platter.co/~/changes/QMi520wn6lsXSXuRamqi/get-started/get-started-in-3-steps#installing-an-extension).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.platter.com/checkout/checkout-extensions/testimonials.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
