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  • What are In-Checkout Cross-Sells?
  • How to configure In-Checkout Cross-Sells?
  1. Checkout
  2. Checkout extensions

In-Checkout Cross-Sells

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Last updated 4 months ago

What are In-Checkout Cross-Sells?

In-Checkout Cross-Sells allow your customers to add complementary products to their order with a single click during checkout. This feature increases your average order value (AOV) by offering relevant product recommendations at the final stage of the purchase process.

In order to maximize revenue with In-Checkout Cross-Sells, we recommend pairing it withPromotion Progress Barin your checkout for even greater impact.


How to configure In-Checkout Cross-Sells?

Follow the instructions below to setup an In-Checkout Cross-Sells:

  1. From the dashboard, go to Extensions tab.

  2. In the Extensions page, scroll down and find the In-Checkout Cross-Sells extension and click Add to Checkout.

Open the Select your markets window, and confirm the correct market is selected.

Edit the header text.

Select the number of products to cross-sell in your checkout. As a best practice, we suggest starting with three offers.

Set the hierarchy of your cross-sell offer groups. To hide an offer group, click the x icon.

To manage your offer groups or to , click View all groups. Note: Offer groups are a group or collection of products that will be cross-sold in your checkout based on the hierarchy you set. If you would like to upsell a specific product, you can add one product to a custom offer group.

To create a new offer group, click the Add new group button.

Add an offer group name, select the cross-sell type (products or collection), and select the products that you would like to include in that offer group. Make sure Save changes when your done.

Once you are done creating a new group, select the offer groups you would like to display in your checkout.

If you would like to exclude certain products from being displayed, click Browse and select the products you would like to hide.

Next, manage the discount you would like to apply the Post-Purchase Offers. Note: Fixed amount discounts are not available when more than one market is selected.

Edit the discount name. Note: Customers will see this discount name. It will be shown under the line item in the final checkout screen.

Once you are finished, make sure to Save your settings.

Open your Checkout Editor and .

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